Call Centre Manager job at In-Charge Development Services: job in Uganda

Job title: Call Centre Manager
Organisation: In-Charge  Development  Services
Location: Kampala
In-Change  Development  Services (ICDS) LTD
The National  Child  Helpline  is recruiting  qualified  candidates for the vacant  position  above.

Duties and Responsibilities
•    Provide  leadership  to the  Child  Helpline  team  in providing  quality  psychosocial  support  to children  and ensure  the  provision  of effective  counseling  , referral  services  by the  Child  Helpline  counseling  team.
•    Manage  the day  to day  operations  of the  helpline  call  centre ,all cases  reported  to the  centre  and  ensure  are followed  up.
•    Ensure  effective  coordination  between  the child helpline  team  and key  government  officials  at all  levels  in all  the  undertakings.

Application procedure
In-Charge  Development  Services  (ICDS) LTD
P. O. Box  71438  Kampala Uganda
http://www.moteza.co.ug/display-job/1310/Call-Centre--Manager.html#sthash.r3kh3TgD.dpuf

Deadline:  26 /08 /2013