Brief Information About the Organization: FINCA International, one of the world's leading MFIs, provides financial services to clients through wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America, and the Greater Middle East.
Brief Information About the Job: FINCA is seeking an Operations Development Specialist to be based in Kampala, Uganda. S/he will report to the Head of Operations Development (HOD) for the Africa region.
Major Tasks and Responsibilities:
- Delivery channels:
- Support strategy development, monitor progress, and report on results related to deployment of delivery channels (including POS, agency networks, ATMs, mobile money and others) in each of FINCA’s five subsidiaries in Africa;
- Assist with the management of business relationships with current and potential vendors and follow up on action items arising from communication or engagement;
- Conduct research into vendors, channels, regulations or other related areas.
- Banking services:
- Assist with establishment of the banking services (back office) function in FINCA Africa and the roll-out of standard structures, policies, procedures, operational targets and benchmarks, and a common reporting framework;
- Monitor progress on critical work streams and initiatives.
- Work closely with the regional savings manager and subsidiary savings managers on documenting and executing FINCA’s savings framework and the sales and support cycle.
- University degree required, preferably in Business, Management or a related field; Master’s Degree in Business or related field is beneficial;
- At least 2 years of professional experience required, preferably in project management or a related area; experience working outside of home country or in dynamic and unfamiliar environments is strongly preferred;
- Business acumen is preferred and a common-sense approach to problem solving is required;
- High level of proficiency in MS-Office Suite (especially Excel) is required; proficiency with MS Project and Visio preferred;
- Fluency in English is required; French language skills are beneficial.
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Closing Date: 30 Nov 2013
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