Job title: Call Centre Manager
Organisation: In-Charge Development Services
Location: Kampala
In-Change Development Services (ICDS) LTD
The National Child Helpline is recruiting qualified candidates for the vacant position above.
Duties and Responsibilities
• Provide leadership to the Child Helpline team in providing quality psychosocial support to children and ensure the provision of effective counseling , referral services by the Child Helpline counseling team.
• Manage the day to day operations of the helpline call centre ,all cases reported to the centre and ensure are followed up.
• Ensure effective coordination between the child helpline team and key government officials at all levels in all the undertakings.
Application procedure
In-Charge Development Services (ICDS) LTD
P. O. Box 71438 Kampala Uganda
http://www.moteza.co.ug/display-job/1310/Call-Centre--Manager.html#sthash.r3kh3TgD.dpuf
Deadline: 26 /08 /2013
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